In-person Tutoring Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun). At your preferred location Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe. Step-by-step Instructions You'll be guided through the process step by step. Once you feel confident, you can practice while supervised. No Technical Jargon Tutoring is in plain, everyday English, without any confusing technical terms. Engaging and Enjoyable Training is hands-on and practical, making it an enjoyable experience for you. Tailored to Your Needs Training is focused on your specific interests and requirements. Easygoing and Comfortable Get tech-savvy with your smart devices, at your pace, at your place. (Invite a friend to share the expense and enhance the fun) Call 0405 805 370 to make an appointment Tech Support & Training Hourly Rate $59 The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour. (Existing customers also have optional phone/video support at $40p/h) Book Now Pricing It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors. * If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Private Tutoring | Computer classes | Computer Training | Tech Support | 1-on-1 Lessons Newcastle | Maitland | Port Stephens | Cessnock

Tech Savvy Seniors Join me at Cessnock & Kurri Kurri Libraries for free technology classes on Friday mornings between 10am & 12pm. These beginner classes are part of the "Tech Savvy Seniors" program.* See the schedule below for more details. Bookings essential. Book at the desk or by calling Cessnock Library on 4993 4399 or Kurri Kurri Library on: 4937 1638 or CLICK HERE to book now on-line . * The Tech Savvy Seniors program is a partnership between the NSW Government and Telstra, that provides free technology training to seniors through public libraries and community colleges in NSW. Featured Items Smartphones Android (not Apple) Fri 4 Aug 2023 Introduction To Social Media Fri 18 Aug 2023 Sharing Photos And Other Attachments Fri 1 Sep 2023 Introduction To Cyber Safety Fri 15 Sep 2023 iPads Fri 29 Sep 2023 Online shopping Fri 6 Oct 2023 Introduction To Video Calling Fri 3 Nov 2023 Smartphones (Apple) Fri 17 Nov 2023 Introduction to Transport Apps Fri 1 Dec 2023 Managing Digital Assets For End Of Life Fri 15 Dec 2023 Seniors Card Fri 19 Jan 2024 Smartphones Android (not Apple) Fri 9 Feb 2024 Seniors Card Fri 11 Aug 2023 Introduction to Transport Apps Fri 25 Aug 2023 Smartphones Apple Fri 8 Sep 2023 Intro to Tablets Android (not Apple) Fri 22 Sep 2023 Managing Digital Assets For End Of Life Fri 13 Oct 2023 Smartphones Android (not Apple) Fri 20 Oct 2023 Intro To Cyber Safety Fri 27 Oct 2023 Sharing Photos And Other Attachments Fri 10 Nov 2023 Online shopping Fri 24 Nov 2023 Introduction To Social Media Fri 8 Dec 2023 iPads Fri 12 Jan 2024 Introduction To Video Calling Fri 2 Feb 2024 Kurri Kurri Library Cessnock Library CLICK HERE for On-Line Booking

FAQ General Questions Always be cautious of unsolicited emails or messages asking for personal or financial information. Ensure websites are secure (look for "https" in the URL) and regularly update your passwords. If something seems suspicious, don't click on any links or download anything. Q: I'm worried about online scams. How can I stay safe online? Try clearing your browser history and deleting unused apps or files. Ensure your device's software is updated, and consider restarting your device. If it continues, it might be time to consult a tech expert or consider an upgrade. Q: My device is slow; what should I do? There are many platforms like Zoom, Skype, and FaceTime. Choose one, download the app or program, sign up, and then you can "call" or "invite" your family using their email or phone number. We can guide you step-by-step if you'd like! Q: How do I set up a video call with my family? On most devices, go to "Settings", then "Display" or "Accessibility", and you'll find options to adjust text size. You can increase it to a level that's comfortable for you. Q: How can I increase the text size on my phone or computer for easier reading? The cloud is online storage, which means your photos, documents, and data are stored on the internet instead of just on your device. It's useful for backup and accessing your files from different devices. While not essential, it can be a handy tool. Q: What's the cloud, and do I need it? It depends on what you're looking for. Facebook is popular for connecting with family and friends, while Instagram is more photo-centric. If you're into professional networking, LinkedIn might be best. Start with one, get comfortable, and then explore others if you wish. Q: I've heard a lot about social media. Which platform should I start with? Regular updates are recommended as they often include security improvements and new features. If possible, set your device to update automatically or check for updates once a month. Q: How often should I update my software or apps? Use strong, unique passwords for each online account. Be cautious about sharing personal information, especially on social media. Adjust privacy settings on platforms to control who sees your data, and consider using a reputable antivirus program. Q: I'm worried about my privacy online. How can I protect it? Yes! There are apps like Kindle or platforms like Audible for audiobooks. You can purchase or borrow digital books and read or listen to them directly on your device. Q: Can I read books on my tablet or computer? You can use the cloud, as mentioned earlier, or external storage devices like USB drives or external hard drives. It's a good idea to have backups in at least two places in case one fails. Q: How do I backup my photos and important documents? Wi-Fi allows you to connect devices to the internet wirelessly within your home. If you have multiple devices or want to use the internet in different rooms, having Wi-Fi is very beneficial. Q: What's Wi-Fi, and do I need it at home? Streaming means watching TV shows, movies, or listening to music in real-time over the internet, without having to download the entire file first. Services like Netflix, Spotify, and YouTube are popular streaming platforms. Q: I've heard of "streaming" TV shows and movies. What does that mean? A tablet is a portable touchscreen device, while a laptop is a foldable computer with a keyboard. Tablets are typically used for casual tasks like browsing, reading, or watching videos, while laptops can handle more complex tasks and software. Q: What's the difference between a tablet and a laptop? An "app" or application is a type of software designed for specific tasks or entertainment, which you can download onto your smartphone or tablet. There are apps for everything - from banking to games to weather updates. Q: What's an "app"? Be wary of unexpected emails with links or attachments, especially if they ask for personal or financial details. Check the sender's email address for any oddities or misspellings. When in doubt, contact the supposed sender directly using a known phone number or email. Q: How do I know if an email is spam or legitimate? Wi-Fi uses a local network to connect to the internet, typically within a home or business. "Data" often refers to mobile data from a cellular provider, allowing internet access when you're away from Wi-Fi. Q: What's the difference between "Wi-Fi" and "data"? A smart home uses interconnected devices, like thermostats, lights, and security cameras, which you can control remotely via a smartphone or voice commands. It's about enhancing convenience and efficiency in your household. Q: I've heard of "smart homes". What are they? It can be, but it's crucial to shop from reputable retailers. Check for "https" in the website's URL, which indicates security. Always avoid giving out unnecessary personal information, and use credit cards over debit cards for better fraud protection. Q: Is online shopping safe? Syncing means updating multiple devices to ensure they have the same data. For example, if you add a contact on your phone, syncing might update your computer to include that contact too. Q: What does "synchronising" or "syncing" mean in tech? Absolutely! There are many online platforms like Coursera, Udemy, or even YouTube tutorials that offer courses on technology and its use, tailored for every skill level. Q: Can I take classes online to learn more about technology? FAQ About Our Service We assist with a wide range of modern gadgets, including computers, tablets, smartphones, TVs, and other technology-related devices. Our goal is to help seniors become comfortable and confident using these devices to stay connected and engaged in today's digital world. What types of devices and technology do you help with? We start by discussing the senior's specific goals and needs, interests, experience, and comfort level with technology. Our lessons are designed to be flexible and adapt to the individual's learning pace. How do you tailor your lessons to individual needs? We connect with our seniors in locations where they feel most at ease - commonly their homes, a local library, or even their preferred cafe. We promote a laid-back learning atmosphere, adopting an informal, non-threatening approach, and setting a pace that is perfectly attuned to the needs of the senior. How do you ensure seniors are comfortable during the sessions? For on-site sessions, we charge a flat $59 per hour. Additionally, for existing clients, we offer video conference sessions at a rate of $40 per hour. How much do you charge for your services? To schedule a session, simply contact us via our website, email, or phone. We'll discuss your needs and set up a suitable time for our trainer's home visit. How do I schedule a session? Yes, our instructors are experienced in both technology and working with seniors. They have a strong understanding of the challenges seniors face when learning new technology and are trained to be patient, empathetic, and skilled at teaching in an approachable manner. Are your instructors qualified to teach seniors about technology? Absolutely! In addition to teaching seniors how to use their devices, our instructors can also troubleshoot and fix common issues they may be experiencing with their gadgets. Can you help seniors with existing technology issues or problems? We offer flexible session durations and frequencies tailored to seniors' needs and preferences. Sessions can be one-off, typically ranging from 1-2 hours, or set up on a weekly, bi-weekly, or as-needed schedule. How long are the sessions, and how often should they be scheduled? Yes, our instructors can assist seniors in setting up new devices, creating accounts, and configuring settings to ensure a smooth and enjoyable experience. Can you help seniors set up new devices and accounts? We're committed to ensuring our clients feel confident and comfortable using technology. If seniors have any questions or need additional support after a session, they can contact us, and we'll be happy to provide assistance. Do you offer any follow-up support after the sessions? Yes, we run free classes on Friday mornings at Cessnock and Kurri Kurri Libraries through the Tech Savvy Seniors program - sponsored by the NSW government and Telstra. Do you offer any free classes?

There's an elegance to ageing that often goes unnoticed. It's a time when we’ve gathered years of wisdom, memories, and experiences. However, it's also true that ageing can introduce certain challenges. Things that were once effortless might need a second thought or an extra moment of time. And that's okay. Just as we've adapted to countless changes in life, this is merely a new chapter to navigate. Now, this might surprise some, but technology can be our ally in this chapter. I'm not necessarily talking about the latest gadgets or the newest fads, but rather the tools that can genuinely support our daily life. Consider for a moment the digital books where you can adjust the font size to your liking, or voice-activated devices that can play your favourite tunes from back in the day, just by asking. And how about video calls? A lovely way to feel close to distant family and friends, to share a story, a laugh, or just a smile. If you're feeling a bit wary, remember the first time you tried to set the timer on a VHS? Or when automatic windows in cars seemed like something out of a sci-fi movie? Technology, in its essence, has always been about making life a touch simpler, a touch brighter. Of course, diving into the world of technology might seem daunting. But, much like any new endeavour, it's about taking it one step at a time. You'd be surprised by the intuitive nature of many modern devices. Plus, there are plenty of local courses and even patient grandkids eager to help guide us. Ageing, with its subtle challenges, offers us a chance to grow, adapt, and learn. And technology? Well, it's just one of the many tools we have to make the journey a bit smoother, a bit brighter. Here’s to embracing the future while cherishing the past.

Diving into the world of apps is like opening a treasure chest – there's a lot to discover. Let's uncover some of these digital gems together. 1. Keeping in Touch with Loved Ones Facebook: See photos, updates, and videos from family and friends. WhatsApp: A nifty place to chat, send photos, and even make calls. Skype: Have face-to-face conversations no matter the distance. Messenger: Another way to chat, especially if you're already on Facebook. Zoom: It’s like a virtual gathering spot for everyone! 2. Books & News Kindle: An entire library waiting for you. ABC News: For the latest happenings around the globe. OverDrive: Borrow digital books from your local library. Pocket: Save articles to read later. Flipboard: A magazine tailored to your interests. 3. Fun & Games Solitaire: The timeless card game. Words with Friends: Word fun with buddies. Candy Crush: A sweet puzzle game, quite addictive! Jigsaw Puzzle: Put pieces together and relax. Trivia Crack: Test your knowledge and challenge friends. 4. Health & Well-being MyFitnessPal: Keep an eye on your food and activity. Calm: Peaceful sounds and meditations. Pillow: For understanding your sleep patterns. Medisafe: A friendly reminder to take your medications. SilverSneakers: Guided workouts tailored for seniors. 5. Hobbies & Learning Duolingo: Dive into a new language. Audible: Books that talk! Paint by Number: Coloring without the mess. Ancestry: Dive into your family tree. TED: Listen to interesting talks on all kinds of topics. 6. Travel & Navigation Google Maps: Your guide to anywhere and everywhere. Uber: A ride whenever you need one. TripAdvisor: Find the best places to eat and stay. Waze: A GPS that tells you about traffic too. Roadtrippers: Plan the ultimate road trip. 7. Music & Entertainment Spotify: Every song you can imagine. Netflix: Movies and shows for cozy nights in. Shazam: Heard a song and wondering what it is? This app knows. Pandora: Create your own radio station. YouTube: Videos on everything under the sun. 8. Finance & Shopping GoodBudget: Keep track of your spending. Etsy: Discover handmade and unique treasures. Amazon: The world’s marketplace at your fingertips. AARP: Discounts and tips for those in the know. PayPal: A safe way to pay and manage money. In a nutshell, there's an app for just about everything. They're like little magical buttons that make life a tad bit easier and a lot more fun. So, go ahead and explore! 🌟

Websites are like digital magazines, always available right at your fingertips. Let's embark on a delightful digital tour across Australia! 1. Staying Updated & Informed - ABC News: Your daily dose of news! [abc.net.au/news] - SBS: Engaging stories from Australia and around the world. [sbs.com.au] - The Senior: Tailored for us, with all the essentials. [thesenior.com.au] - The Age: More in-depth news and articles. [theage.com.au] - RACV: Get updates on travel, community and services. [racv.com.au] 2. Health & Well-being - Better Health Channel: Reliable health information. [betterhealth.vic.gov.au] - My Aged Care: Your guide to aged care services. [myagedcare.gov.au] - Healthdirect: Safe, practical health advice. [healthdirect.gov.au] - Silver Chain: Home care and health support. [silverchain.org.au] 3. Social & Community - Seniors Card: Your key to great discounts. [seniorscard.nsw.gov.au] - National Seniors Australia: Advocacy and support. [nationalseniors.com.au] - Council on the Ageing (COTA): For older Australians. [cota.org.au] - Probus: Social clubs for retirees. [probussouthpacific.org] 4. Fun & Leisure - RACV Royal Pines: Delightful resort getaways. [racv.com.au/royalpines] - Senior Traveller: Dreaming of your next trip? [seniortravellertours.com.au] - Yours Magazine: Fun reads for leisure. [yoursmagazine.com.au] - Activity Village: Engage in puzzles and crafts. [activityvillage.co.uk] 5. Finance & Planning - Centrelink: Your portal for pensions and more. [servicesaustralia.gov.au] - MoneySmart: Making cents (and dollars!) of finance. [moneysmart.gov.au] - SuperGuide: Get clarity on your superannuation. [superguide.com.au] - Starts at 60: Tips on money and retirement. [startsat60.com] 6. Hobbies & Learning - U3A Online: Lifelong learning, made fun. [u3aonline.org.au] - Radio Garden: Global radio at your fingertips. [radio.garden] - BirdLife Australia: For the bird enthusiasts. [birdlife.org.au] - Craftsy: Dive into the world of crafting. [craftsy.com] 7. Shopping & Discounts - Gumtree: The grand online marketplace. [gumtree.com.au] - Woolworths Online: No more heavy lifting, shop online! [woolworths.com.au] - Catch: Deals and discounts galore. [catch.com.au](https://www.catch.com.au) - OzBargain: The name says it all, great bargains. [ozbargain.com.au] So, here's your passport to the wonderful world of the web. Dive in and discover!