In-person Tutoring Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun). At your preferred location Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe. Step-by-step Instructions You'll be guided through the process step by step. Once you feel confident, you can practice while supervised. No Technical Jargon Tutoring is in plain, everyday English, without any confusing technical terms. Engaging and Enjoyable Training is hands-on and practical, making it an enjoyable experience for you. Tailored to Your Needs Training is focused on your specific interests and requirements. Easygoing and Comfortable Get tech-savvy with your smart devices, at your pace, at your place. (Invite a friend to share the expense and enhance the fun) Call 0405 805 370 to make an appointment Tech Support & Training Hourly Rate $59 The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour. (Existing customers also have optional phone/video support at $40p/h) Book Now Pricing It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors. * If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Private Tutoring | Computer classes | Computer Training | Tech Support | 1-on-1 Lessons Newcastle | Maitland | Port Stephens | Cessnock

Tech Savvy Seniors Join me at Cessnock & Kurri Kurri Libraries for free technology classes on Friday mornings between 10am & 12pm. These beginner classes are part of the "Tech Savvy Seniors" program.* See the schedule below for more details. Bookings essential. Book at the desk or by calling Cessnock Library on 4993 4399 or Kurri Kurri Library on: 4937 1638 or CLICK HERE to book now on-line . * The Tech Savvy Seniors program is a partnership between the NSW Government and Telstra, that provides free technology training to seniors through public libraries and community colleges in NSW. Featured Items Smartphones Android (not Apple) Fri 4 Aug 2023 Introduction To Social Media Fri 18 Aug 2023 Sharing Photos And Other Attachments Fri 1 Sep 2023 Introduction To Cyber Safety Fri 15 Sep 2023 iPads Fri 29 Sep 2023 Online shopping Fri 6 Oct 2023 Introduction To Video Calling Fri 3 Nov 2023 Smartphones (Apple) Fri 17 Nov 2023 Introduction to Transport Apps Fri 1 Dec 2023 Managing Digital Assets For End Of Life Fri 15 Dec 2023 Seniors Card Fri 19 Jan 2024 Smartphones Android (not Apple) Fri 9 Feb 2024 Seniors Card Fri 11 Aug 2023 Introduction to Transport Apps Fri 25 Aug 2023 Smartphones Apple Fri 8 Sep 2023 Intro to Tablets Android (not Apple) Fri 22 Sep 2023 Managing Digital Assets For End Of Life Fri 13 Oct 2023 Smartphones Android (not Apple) Fri 20 Oct 2023 Intro To Cyber Safety Fri 27 Oct 2023 Sharing Photos And Other Attachments Fri 10 Nov 2023 Online shopping Fri 24 Nov 2023 Introduction To Social Media Fri 8 Dec 2023 iPads Fri 12 Jan 2024 Introduction To Video Calling Fri 2 Feb 2024 Kurri Kurri Library Cessnock Library CLICK HERE for On-Line Booking

Products For Seniors 2023 Upgraded 12 Alarms Day Date Clock Dementia Clock with Calendar, On Time Alarm, Auto Light Dimming, 12 Timers-with Remote Control artfone C1 Black,Big Button Mobile Phone for Elderly, Unlocked Senior Mobile Phone with SOS,1400mAh Big Battery,Three Side Buttons Big Button and Picture Corded Landline Phone for Elderly and Dementia Sufferers. Simple One-Touch Speed Dialling. Adjustable Ring and Call Volumes. Loud for Hard of Hearing. Hands-Free Operation. Large Print Computer Keyboard, Full Size Low Vision Wired Keyboard with Standard 104 Keys High Contrast Black and White Keys, Elderly Keyboard. Impaired Low Vision Individuals(Black)

Privacy Policy Seniors, Tech & Tea only collects personal information necessary for billing and administration purposes. We do not disclose personal information to any third parties.

Terms of Service CHARGES & PAYMENTS We accept the following methods of payment for our goods and services: Cash (Handed to your trainer on the day of service) Cheque Bank Deposit (Direct bank deposit into our bank account) Credit Card (Credit card payments will be collected by your trainer on the day of the service) All our in-home visits are chargeable and require a minimum booking of 1 hour. Following the initial hour, our time is charged in 15-minute increments. CANCELLATIONS We understand that situations may arise, and you might need to cancel your scheduled lesson time. If you cancel your lesson by calling before the scheduled meeting, no fee will be charged. Cancellations that occur when a trainer has arrived at your premises will incur the minimum one-hour service fee. LIMITATION AND EXCLUSION OF LIABILITY We always act in good faith and exercise reasonable care in the performance of our duties. By agreeing to our service, you acknowledge that we will not be held responsible for any loss or damage suffered by you. You agree that our liability shall not exceed the cost of services provided to you.

Choosing the right digital device. Increasing font size on your phone or computer. Setting up a Facebook account. Diagnosing issues with a digital device. Setting up email accounts. Connecting to Wi-Fi networks. Installing software updates. Troubleshooting internet connectivity issues. Managing passwords securely. Downloading and installing new apps. Understanding online security and avoiding scams. Setting up online banking. Using online shopping platforms. Learning how to use a smartphone. Mastering video call apps like Zoom or Skype. Navigating and using social media platforms. Setting up and managing a Netflix account. Using GPS navigation. Setting up a printer. Sending and receiving emails. Using cloud storage. Organising files on a computer. Using a tablet effectively. Sending text messages with emojis. Listening to podcasts. Exploring hobbies online. Online safety and privacy settings. Setting up a digital TV or cable. Using photo editing tools. Making online video calls. Booking travel or accommodations online. Listening to music on Spotify or Apple Music. Using public transportation apps. Using smart home devices. Using fitness and health apps. Understanding error messages on devices. Setting up a new computer or laptop. Using an iPad or other tablet. Understanding what to do when a device freezes. Registering for and using library e-services. What is ChatGPT and how can I use it Using a password manager. Resetting a forgotten password. Setting up and using FaceTime. Using QR codes. Using a home blood pressure monitor. Setting up and using digital medical alert systems. Sharing location with family members for safety. Using mobile banking apps. Using Google Maps or other navigation apps. Creating an emergency medical ID on a smartphone. Using the news app on a smartphone. Setting up two-factor authentication. Syncing devices with each other. Setting up and using Google Photos or iCloud. Adjusting screen brightness on devices. Using note-taking apps. Using Google Docs or Microsoft Office Online. Managing spam in email. Blocking unwanted calls or messages. Getting started with meditation apps. Ordering groceries or food delivery online. Using online translation tools. Recording a video message. Learning how to use eBay or other online marketplaces. Scanning documents with a phone. Setting up a Fitbit or other health trackers. Using an audiobook app like Audible. Learning to use home automation apps. Using an e-reader or Kindle. Learning how to use a smartwatch. Using digital personal assistant apps. Setting up and using a virtual reality device. Configuring an indoor or outdoor security camera. Exploring your ancestry. Using an online payment service like PayPal. Recognising and avoiding phishing attempts. Adjusting privacy settings on social media. ( Reach out if there is something you wish to cover that is not listed here ) We can assist with a Variety of tech needs

Seniors, Tech & Tea Tech support & training for Seniors Ever wished someone could patiently help you understand your gadgets better? Often, tech-savvy loved ones are busy, leaving you struggling and frustrated. But you deserve to learn, and to feel at ease with your computer, tablet, or smartphone. After all, these are indispensable tools in today's rapidly evolving world. This is where Seniors, Tech & Tea comes in. The mission? Empower seniors to confidently embrace technology, transforming it into a stimulating and enjoyable experience. There's no need for stress; the in-home service, specifically adapted to fit your individual needs, guarantees a learning experience at a pace that suits you. Envision a friend visiting for a chat, gently guiding you through your devices over a warm cup of tea. That's what Seniors, Tech & Tea embodies: a patient, relaxed, and supportive learning environment. You'll be surprised by how much you can learn and how enjoyable the process can be. So, pop the kettle on and book a session today. seniors & tech & tea I need help with my new smartphone. Words on my screen are too small to read. I can do a few things, but I'd like to learn more. There is an error on my screen - what do i do?. I forgot my password and now facebook won't work. I heard I can easily scan my old family photos? I'm afraid of being fooled by scams on the internet. I have a general question about my laptop. I don't know how to fix problems with my gadgets. How do I watch YouTube / Stan / Catchup on my TV. I'd like to do a family tree - how do i get started? I'm having trouble with the gadgets in my new car. How do I send photos from my phone to my family? What's ChatGPT? Can it help me with day-to-day stuff? seniors tech support and tutoring Harris, I can't believe how much you've helped me! Your calm and reassuring approach made learning a breeze. Tess K. Social Media Connect with your grandkids, make new friends in online seniors communities. Join hobby groups for seniors. Facebook Instagram TikTok Entertainment Enjoy music, movies, and podcasts. YouTube Spotify Podcasts Netflix & Stan CatchUp Travel Plan your next adventure. Book hotels and flights online Get turn-by-turn directions while driving Translate languages on the go Communication Stay in touch with loved ones near and far. Skype & WhatsApp for video calls and messaging Language translation Use dictation to type Government Access essential services without the long queues. Connect with MyGov for Medicare, Centrelink, and the ATO Connect to Service NSW to find seniors concessions, rebates & assistance. Shopping / Banking Discover the convenience of online shopping & banking. Order groceries from Coles and Woolworths Use eBay, Amazon, and Etsy to order almost any product. Get meals delivered with (Uber, Deliveroo, Menulog) Photos Preserve memories and share them with others. Scan old photos for safekeeping Create printed photo books from digital images Send photos to friends using your smartphone or computer Health Stay on top of your well-being with technology. Set up and use Telehealth for appointments Track your health with helpful apps Access exercise programs like yoga at home Education Expand your knowledge and skills. Borrow digital books from the library Listen to audiobooks Explore free online educational resources Master you device Get the most out of your gadgets. Windows or Mac computers iPhone or iPad Android phone or tablet Smart TV Car infotainment systems Accessibility Change phone setting to make things easier. Use your voice to type if you have arthritis. Connect your TV & other devices to hearing aids. Make text easier to read on your smartphone. and so much more... This is just a sample of the extensive learning possibilities available. For a more comprehensive list of subjects, please click here. Discover a World of Possibilities! Click HERE to see a list of the things we can help you with.. Hi, my name is Harry Technology has come a long way since I started as a computer programmer in the late '80s. The things computers can do today were just a dream back then. In fact, technology has become so user-friendly that in recent years, I helped my 83-year-old mother learn to use a laptop and send photos and text messages on her phone, something she thought was unattainable. The joy she felt while mastering what seemed like alien technology was beautiful to witness. She even surprised herself with how much she could achieve, like sending text messages to her grandchildren, using Google for answers, taking photos with her iPhone, keeping a digital diary, video chatting with friends and family, finding cooking recipes on YouTube, and staying in touch through Facebook and WhatsApp. The point is, modern technology is getting easier to learn. And having successfully taught my mother some cool tricks, I helped her friends, uncles, aunts, and neighbours. They all enjoyed learning something new, and I got a real kick out of teaching them. So I thought, why not show more seniors how to make the most of technology? It's such a useful tool - particularly for older folks who may have reduced mobility. It offers many conveniences like online shopping, communication with family, watching videos, social media, email, text messaging, online learning, entertainment, and navigation - the list goes on... It takes a bit of preparation, like installing apps and setting up accounts, but once that's done, it takes just a little bit of guidance for seniors with no computer experience at all, to learn surprisingly fast. The feeling you will get when you master tech, is that same feeling of exhilaration, and sense of accomplishment you had when you first learned to ride a bike. I'm here to help you every step of the way, offering support and guidance in a friendly, relaxed manner, so you can confidently explore and enjoy the world of technology! My IT history Software Engineer - Hayes Computer Systems - '88-'92 3DPC Pty Ltd - Computer Retailer - Bexley North - '92-'93 CEO - Cyberloom Pty Ltd - Internet Service Provider - '93-'00 Director - X Pty Ltd - Website Development - '00-'13 IT Freelancer & IT Tutor - '13-'23 Technology Educator - '23 & beyond Ph: 0405 805 370 Call Harry on 0405 805 370 to make an appointment In Home Tech Support for Seniors Seniors Card Holders & Senior Savers Card Holders $59 The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour. (Existing Seniors customers also have optional phone/video support at $40p/h) Book Now * Please note: Regular fee is $99 p/h. The discounted fee is for holders of a Seniors Card or Senior Savers Card. Pricing It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors. * If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Alternatively, you could join me at Cessnock and Kurri Kurri libraries on Friday morning for free "Tech Savvy Seniors" classes (funded by the State Govt & Telstra, and organised by the State Library. Tech Tutoring Want to feel more at ease with your digital device? That's precisely what this service offers. Get personalised training for your smartphone, computer, tablet, smart TV, or any other electronic gadget. Let's walk-through the process at a pace, and a place, that's comfortable to you. Technology should be a convenience, and a pleasure to use - not a constant frustration. Device Setup & Configuration New smartphone? No problem - we'll take care of all the technical stuff (device setup and configuration - connecting to Wi-Fi, installing apps, syncing to the cloud , etc). You can enjoy the benefits of technology, without ever worrying about the accompanying headaches. Troubleshooting & Support Got a technical hiccup? No worries at all. If it's a stubborn device, a perplexing app, or even a complex TV setup, rest assured that help is at hand. A broad spectrum of tech issues can be tackled, whether they're related to internet, TV, or mobile phone. A simple call is all it takes to set things right. Ongoing Assistance It's natural to forget a few things or have lingering questions. If something slips your mind or a new issue surfaces, don't hesitate to make a call. The commitment here is to foster a sense of support and confidence in using your new tech skills. Assistance is always just a phone call away, ready to jog your memory and address any emerging tech challenges. In Home Tech Support for Seniors (Newcastle, Maitland, Port Stephens, Cessnock) Embrace the world of technology with confidence, through a tailored range of services designed exclusively for seniors. From tech repairs to personalised tutoring and dependable phone support. Let's make your digital experience enjoyable and hassle-free. In-person Tutoring Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun). At your preferred location Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe. Step-by-step Instructions You'll be guided through the process step by step. Once you feel confident, you can practice while supervised. No Technical Jargon Tutoring is in plain, everyday English, without any confusing technical terms. Engaging and Enjoyable Training is hands-on and practical, making it an enjoyable experience for you. Tailored to Your Needs Training is focused on your specific interests and requirements. Easygoing and Comfortable Get tech-savvy with your smart devices, at your pace, at your place. (Invite a friend to share the expense and enhance the fun) Tech Savvy Seniors Join me at Cessnock & Kurri Kurri Libraries for free technology classes on Friday mornings between 10am & 12pm. These beginner classes are part of the "Tech Savvy Seniors" program.* See the schedule below for more details. Bookings essential. Book at the desk or by calling Cessnock Library on 4993 4399 or Kurri Kurri Library on: 4937 1638 or CLICK HERE to book now on-line . * The Tech Savvy Seniors program is a partnership between the NSW Government and Telstra, that provides free technology training to seniors through public libraries and community colleges in NSW.

FAQ General Questions Always be cautious of unsolicited emails or messages asking for personal or financial information. Ensure websites are secure (look for "https" in the URL) and regularly update your passwords. If something seems suspicious, don't click on any links or download anything. Q: I'm worried about online scams. How can I stay safe online? Try clearing your browser history and deleting unused apps or files. Ensure your device's software is updated, and consider restarting your device. If it continues, it might be time to consult a tech expert or consider an upgrade. Q: My device is slow; what should I do? There are many platforms like Zoom, Skype, and FaceTime. Choose one, download the app or program, sign up, and then you can "call" or "invite" your family using their email or phone number. We can guide you step-by-step if you'd like! Q: How do I set up a video call with my family? On most devices, go to "Settings", then "Display" or "Accessibility", and you'll find options to adjust text size. You can increase it to a level that's comfortable for you. Q: How can I increase the text size on my phone or computer for easier reading? The cloud is online storage, which means your photos, documents, and data are stored on the internet instead of just on your device. It's useful for backup and accessing your files from different devices. While not essential, it can be a handy tool. Q: What's the cloud, and do I need it? It depends on what you're looking for. Facebook is popular for connecting with family and friends, while Instagram is more photo-centric. If you're into professional networking, LinkedIn might be best. Start with one, get comfortable, and then explore others if you wish. Q: I've heard a lot about social media. Which platform should I start with? Regular updates are recommended as they often include security improvements and new features. If possible, set your device to update automatically or check for updates once a month. Q: How often should I update my software or apps? Use strong, unique passwords for each online account. Be cautious about sharing personal information, especially on social media. Adjust privacy settings on platforms to control who sees your data, and consider using a reputable antivirus program. Q: I'm worried about my privacy online. How can I protect it? Yes! There are apps like Kindle or platforms like Audible for audiobooks. You can purchase or borrow digital books and read or listen to them directly on your device. Q: Can I read books on my tablet or computer? You can use the cloud, as mentioned earlier, or external storage devices like USB drives or external hard drives. It's a good idea to have backups in at least two places in case one fails. Q: How do I backup my photos and important documents? Wi-Fi allows you to connect devices to the internet wirelessly within your home. If you have multiple devices or want to use the internet in different rooms, having Wi-Fi is very beneficial. Q: What's Wi-Fi, and do I need it at home? Streaming means watching TV shows, movies, or listening to music in real-time over the internet, without having to download the entire file first. Services like Netflix, Spotify, and YouTube are popular streaming platforms. Q: I've heard of "streaming" TV shows and movies. What does that mean? A tablet is a portable touchscreen device, while a laptop is a foldable computer with a keyboard. Tablets are typically used for casual tasks like browsing, reading, or watching videos, while laptops can handle more complex tasks and software. Q: What's the difference between a tablet and a laptop? An "app" or application is a type of software designed for specific tasks or entertainment, which you can download onto your smartphone or tablet. There are apps for everything - from banking to games to weather updates. Q: What's an "app"? Be wary of unexpected emails with links or attachments, especially if they ask for personal or financial details. Check the sender's email address for any oddities or misspellings. When in doubt, contact the supposed sender directly using a known phone number or email. Q: How do I know if an email is spam or legitimate? Wi-Fi uses a local network to connect to the internet, typically within a home or business. "Data" often refers to mobile data from a cellular provider, allowing internet access when you're away from Wi-Fi. Q: What's the difference between "Wi-Fi" and "data"? A smart home uses interconnected devices, like thermostats, lights, and security cameras, which you can control remotely via a smartphone or voice commands. It's about enhancing convenience and efficiency in your household. Q: I've heard of "smart homes". What are they? It can be, but it's crucial to shop from reputable retailers. Check for "https" in the website's URL, which indicates security. Always avoid giving out unnecessary personal information, and use credit cards over debit cards for better fraud protection. Q: Is online shopping safe? Syncing means updating multiple devices to ensure they have the same data. For example, if you add a contact on your phone, syncing might update your computer to include that contact too. Q: What does "synchronising" or "syncing" mean in tech? Absolutely! There are many online platforms like Coursera, Udemy, or even YouTube tutorials that offer courses on technology and its use, tailored for every skill level. Q: Can I take classes online to learn more about technology? FAQ About Our Service We assist with a wide range of modern gadgets, including computers, tablets, smartphones, TVs, and other technology-related devices. Our goal is to help seniors become comfortable and confident using these devices to stay connected and engaged in today's digital world. What types of devices and technology do you help with? We start by discussing the senior's specific goals and needs, interests, experience, and comfort level with technology. Our lessons are designed to be flexible and adapt to the individual's learning pace. How do you tailor your lessons to individual needs? We connect with our seniors in locations where they feel most at ease - commonly their homes, a local library, or even their preferred cafe. We promote a laid-back learning atmosphere, adopting an informal, non-threatening approach, and setting a pace that is perfectly attuned to the needs of the senior. How do you ensure seniors are comfortable during the sessions? For on-site sessions, we charge a flat $59 per hour. Additionally, for existing clients, we offer video conference sessions at a rate of $40 per hour. How much do you charge for your services? To schedule a session, simply contact us via our website, email, or phone. We'll discuss your needs and set up a suitable time for our trainer's home visit. How do I schedule a session? Yes, our instructors are experienced in both technology and working with seniors. They have a strong understanding of the challenges seniors face when learning new technology and are trained to be patient, empathetic, and skilled at teaching in an approachable manner. Are your instructors qualified to teach seniors about technology? Absolutely! In addition to teaching seniors how to use their devices, our instructors can also troubleshoot and fix common issues they may be experiencing with their gadgets. Can you help seniors with existing technology issues or problems? We offer flexible session durations and frequencies tailored to seniors' needs and preferences. Sessions can be one-off, typically ranging from 1-2 hours, or set up on a weekly, bi-weekly, or as-needed schedule. How long are the sessions, and how often should they be scheduled? Yes, our instructors can assist seniors in setting up new devices, creating accounts, and configuring settings to ensure a smooth and enjoyable experience. Can you help seniors set up new devices and accounts? We're committed to ensuring our clients feel confident and comfortable using technology. If seniors have any questions or need additional support after a session, they can contact us, and we'll be happy to provide assistance. Do you offer any follow-up support after the sessions? Yes, we run free classes on Friday mornings at Cessnock and Kurri Kurri Libraries through the Tech Savvy Seniors program - sponsored by the NSW government and Telstra. Do you offer any free classes?